Help & FAQ

After signing in, go to your dashboard and click "New Schedule." Give it a name, set your available days and time slots, choose a duration for each booking, and save. Your schedule is immediately ready to accept bookings.

When someone opens your booking link, they see your available time slots. They pick a date and time, fill in their name and contact info, and confirm. You both receive a notification, and the booking appears on your dashboard.

Under Channels. Telegram works on the shared IHGIZ bot from the Starter plan, with nothing to set up, and you can connect your own bot instead. WhatsApp is always sent from your own WhatsApp Business account: you connect it and pay Meta directly, and IHGIZ never bills you per message. Both carry confirmations, reminders and cancellations. The pricing page lists which plan opens which channel.

Each schedule has a unique public URL. You can copy it from the schedule detail page and share it anywhere — on your website, social media, email signature, or messaging apps. You can also embed the booking widget directly into your site.

Yes, on every plan. Under Integrations, connect Google, Microsoft or Apple Calendar, or add any calendar's ICS link. IHGIZ reads your busy times so you are never double-booked. Connections are counted across your account in any mix, and how many your plan includes is on the pricing page. Bookings are sent to you as calendar invitations by email; they are not written into the connected calendar yet.

Under Integrations, choose where meeting links come from. On every plan you can paste your own meeting link (your personal Zoom room, Meet or Teams link) and it goes out with every confirmation. From Starter, connect Zoom, Google Meet or Microsoft Teams and IHGIZ creates a fresh meeting link for each booking.

Yes. A welcome message and bio are available on every plan. Your own logo and accent colour are included from Pro. Removing "Powered by IHGIZ", using your own domain or a private deployment is the Custom option — contact sales@ihgiz.com.

Free is free: one schedule, one connected calendar, email and web chat. Starter, Pro and Max are monthly or annual subscriptions (annual is ten months for twelve), paid by card through Stripe, cancellable any time from Settings with access to the end of the period. Current prices and everything each plan includes are on the pricing page.

Open the booking on your dashboard and click "Cancel" or "Reschedule." The other party is notified automatically via their preferred channel. You can also set a cancellation policy that defines how far in advance changes are allowed.