Gestionar una reserva

Clicking a booking anywhere opens its drawer: the date and time (in your time zone, and in the event's own when they differ), the meeting link, the description, the attendees and their answers, the history and any feedback.

What you can do

• Confirm

  Accept a booking that is waiting for you.

• Reschedule

  Pick a new time. Attendees receive the update on their channels and in their calendar.

• Cancel

  With an optional reason; the attendees are told.

• Nudge

  Resend the invitation to attendees who have not answered.

• Mark attended or Mark no-show

  The two buttons next to each attendee once a confirmed appointment has passed.

When a client proposes another time

A client can answer an invitation with a different time, from their calendar or from the booking page. It appears under Counter proposal, and in Action needed on your dashboard. Accept moves the booking to that time and confirms it; Decline keeps the original time and tells the client.

Recording an answer on a client's behalf

If a client answered somewhere IHGIZ cannot see — a phone call, or a calendar reply that went elsewhere — use the speech-bubble button next to the attendee (it is there until the appointment starts). Choose the answer, write a note saying how you know (required), and attach a screenshot if you have one. The history shows that you recorded it, with your note and the screenshot; it is never shown as the client's own reply.