Как читать аналитику
Bookings, outcomes, channels, timing and the open loops to close.
Пока руководство доступно на английском.
Коротко: Choose a period; read the funnel, the channels, and what needs attention.
Analytics turns your bookings into numbers. Choose a period at the top — the last 7 or 30 days, this month, last month or all time.
The headline tiles
Total, confirmed, completed and cancelled appointments, completion rate, reschedules, active contacts and hours booked.
Appointment funnel and Outcome breakdown
How bookings move from requested to completed, and where they end.
Channel performance and Booking trends
Which channels bring bookings in, and the daily volume.
Needs attention
Counter proposals, double bookings, no-shows and past appointments waiting for you to mark attended or no-show.
Performance breakdown, Timing insights and Engagement
By schedule and contact, your busiest days and hours, and how quickly you reply.
Ratings & Feedback and Insights & Recommendations
What clients said, and suggestions drawn from your numbers.