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IHGIZ

Invite-only pilot · free while it runs

For tour guides & experience hosts

Your guests book late, on their phones, in their own language. IHGIZ answers all three.

A guest taps your WhatsApp link from the hotel, switches the chat to Russian with one word and books one of twelve places. The meeting point rides in every message, and if the heat moves the tour, each guest hears in the language they chose.

2 in 5travellers book their tour within three days of goingSource: Arival, 2026
Request an inviteTry it yourself
Old Dubai Walksonline
lang ru
21:40
🌐 Язык изменён на русский.
21:40
/book Wlk2s
21:40
👋 Здравствуйте, Анна, добро пожаловать в IHGIZ! 📅Я помогу вам записаться. Вот доступные расписания:Old Dubai walk · 2 hihgiz.com/Wlk2s
21:40
Шаг 1 из 7Выберите расписание для записи:1) Old Dubai walk · 2 h2) Desert sunset tour · 4 hОтправьте номер из списка.Отправьте cancel, чтобы остановить.
21:40
1
21:40
Шаг 3 из 7Выберите дату:1) пятница, 13 ноября2) суббота, 14 ноября3) воскресенье, 15 ноябряОтправьте номер из списка.Отправьте back, чтобы изменить последний ответ, или cancel, чтобы остановить.
21:40
2
21:40
Шаг 4 из 7Выберите время:1) 09:00 – 11:002) 16:00 – 18:00Отправьте номер из списка.Отправьте back, чтобы изменить последний ответ, или cancel, чтобы остановить.
21:40
1
21:40
Шаг 6 из 7Использовать «Анна» как имя? Нажмите, чтобы оставить, или отправьте другое.1) Оставить «Анна»Отправьте номер из списка.Отправьте back, чтобы изменить последний ответ, или cancel, чтобы остановить.
21:40
1
21:40
Шаг 7 из 7Проверьте детали записи:📅 Old Dubai walk · 2 h🗓️ суббота, 14 ноября🕐 09:00 – 11:00 · Dubai (GMT+4)👤 Анна1) Подтвердить2) ОтменаОтправьте номер из списка.Отправьте back, чтобы изменить последний ответ, или cancel, чтобы остановить.
21:40
1
21:40
✅ Встреча подтвержденаЗдравствуйте, Анна!Ваша встреча в Old Dubai walk · 2 h подтверждена.📅 суббота, 14 ноября 2026 г.🕐 9:00 — 11:00🌍 Dubai (GMT+4)Открыть встречу: ihgiz.com/Tg6Ru📅 Добавить в календарь: ihgiz.com/Tg6Ru.ics📎 Ref: Tg6Ru
21:42

The numbers behind it

A week of tours

Six languages, twelve places, one guide

Scroll through it: from a late booking to a moved tour.

  1. Sat 21:40

    Her language, from the first word

    Today
    A message in Russian, and a translation app.
    With IHGIZ
    Anna books in Russian; everything she gets is in Russian. You read it all in yours.

  2. Sat 21:42

    Ten of twelve places

    Today
    Counting heads in a notebook.
    With IHGIZ
    Each tour has its places; your page fills them, and a full tour offers the waitlist.

  3. All weekend

    Three countries, three apps

    Today
    WhatsApp, Instagram and Messenger, in three languages, the night before.
    With IHGIZ
    Anna books on WhatsApp in Russian, Priya from Instagram in English, Jonas on Messenger in German — while you lead the morning walk.

  4. Sat 09:00

    The day before: where to meet

    Today
    “Where do we meet?” fifteen times on the morning.
    With IHGIZ
    The reminder repeats the meeting point, in each guest's language.

  5. Fri 18:30

    The heat moves the tour

    Today
    Twelve guests to tell, in five languages.
    With IHGIZ
    Move the walk once; each guest is told in their own language.

  6. Sun 11:15

    ⭐ after the walk

    Today
    Guests leave and you never hear from them again.
    With IHGIZ
    A thank-you and a rating request reach each guest; a ⭐ counts as five.

Your turn

Be the guest

Book a place on the walk the way Anna would, in Russian, while you read along in yours.

Drawn screens, real messages: each reply is what IHGIZ sends.

Play a week of it yourself

In the tour you are the client on WhatsApp while IHGIZ books, reminds and moves the appointment on your side. A few minutes, for people rather than bots — so we ask your first name and a quick code.

Made for how you work

Built around guests from everywhere

  • Six languages, one word away

    Arabic and Russian are recognised from how a guest writes; any guest can switch with “lang” and a language code.

  • Places per tour

    Set how many guests a tour takes; full tours offer a waitlist on your page.

  • Move a tour once

    Everyone booked is told the new time, each in the language they chose.

  • Your own calendar, both ways

    Busy time in Google, Outlook or Apple keeps those hours off your page, and every booking appears there through your calendar feed.

  • QR at hotel desks

    Print your QR poster for concierges and flyers.

  • Ratings after every tour

    A thank-you and a rating request reach each guest.

What scheduling costs you today

Put your own numbers in.

Every figure below is yours: how many bookings you handle, how long the back-and-forth takes, what your time is worth, how often people do not turn up. No industry statistic is added — change any assumption and the result follows.

min

Messages back and forth, checking the calendar, confirming, sending a reminder by hand.

USD
%
USD
%

Your guess, not ours. Reminders go out on the channel each person actually replies on.

Value on the table each month

$1,875

Hours a month spent arranging bookings
8
What that time is worth
$1,200
No-shows a month today
9
Appointments kept, at your estimate
2.7 · $675

For comparison, a month of

  • Starter $19
  • Pro $39
  • Max $79

Bookings through IHGIZ confirm themselves and reminders go out on their own; the time you keep is whatever share of the arranging you no longer do.

This is arithmetic on the numbers you enter, not a promise about your results.

Good to know

Which languages do guests get answers in?

Arabic, English, French, Spanish, German and Russian. Arabic and Russian are recognised from how a guest writes; anyone can switch by sending “lang” and the language's code — “lang fr”, “lang de”.

Will my tour names be translated?

No — they appear as you write them. Everything IHGIZ writes around them is in the guest's language.

How many guests can join one tour?

As many places as you set on the schedule; when it's full, your page offers a waitlist.

Which WhatsApp number do guests message?

During the pilot, IHGIZ's. After it, from the Pro plan, your own WhatsApp Business number. Email, your booking page and a chat widget work on every plan; Telegram from Starter.

Can guests pay when they book?

Not yet. IHGIZ doesn't take payments for appointments today.

Where the numbers come from

Each figure links to where it was published. Figures first published by a company that sells to this trade say so.

  1. 1.In 2025, 60% of travellers booked tours at least three days ahead — so two in five booked within three days.Why travelers book experiences in advance (or not)— Arival, 2026 · Global
  2. 2.49% of Dubai's international visitors took a desert safari in 2025.Annual Visitor Report 2025— Dubai Department of Economy and Tourism, 2026 · Dubai
  3. 3.No single source region was more than 22% of Dubai's visitors in the first half of 2025.Dubai welcomes 9.88 million international visitors in H1 2025— Dubai Department of Economy and Tourism, 2025 · Dubai

Bring your tours into the pilot

The pilot is invite-only and free while it runs. Tell us about your business — every request is reviewed by the team.

Request an inviteSee pricing